Dayton Business Journal…
Cordray: Ohioans complained more in 2010
Wednesday, December 29, 2010
Ohio consumers took to the state attorney general’s office with largely similar complaints in 2010 compared with years past, but the volume managed to hit a record high.
Attorney General Rich Cordray’s office said Tuesday that complaints have topped 31,000 this year, up from a previous high of 30,259 in 2009.
Leading the list for claims of violations of state sales practice laws were complaints about motor vehicles, followed by unhappiness with collections agencies and credit reporting and financial services companies. Complaints about Internet and phone companies came in third, followed by household goods companies and property management firms.
In fifth place this year were mortgage firms, which typically languished lower on the list. Cordray said his office saw a surge this year, when he played a major role in lawsuits against controversial industry practices.
The state’s top lawyer said his office filed 42 lawsuits against businesses last year and brought in about $7.6 million in restitution and other relief.